LOWONGAN: Assistant IT Coordinator (ADB)

LOWONGAN: Assistant IT Coordinator (ADB)
Assistant IT Coordinator

Department/Division : Indonesia Resident Mission (IRM)

1. IMMEDIATE REPORTING RELATIONSHIP:

Country Director through the Administrative Officer.

2. JOB PURPOSE:

To coordinate and implement ADB¢s policy in Information Technology (IT) in IRM, including telephone and video conferencing; to assist IRM staff get the best use of the present IT systems and develop, direct and implement the office automation plan; to assist in maintenance and operation of efficient communication systems for smooth functioning of IRM; to assist in some of the administrative functions with relation to budgetary management in the IT and Communications area.

3. EXPECTED OUTCOMES:

IT Coordination

Acts as IT Coordinator at IRM by: coordinating/ communicating with OIST for all IRM IT related matters; determining, analyzing, screening, prioritizing and endorsing requests for computer services; serving as principal advisor on the benefit/uses of automation to improve the efficiency and administrative support of IRM operations; serving as initial contact point between IRM staff and OIST for new applications; coordinating all IRM automation initiatives, including planning, organizing and implementation; coordinating necessary training programs and providing IRM expertise to assist OIST staff in supporting automation needs for IRM; assisting in verifying inventory of software and hardware; and managing budgets for the IT and Communications areas and the associated paperwork related to ordering, billing, and receipt of goods.

Training and Technical Support

Develops, coordinates and implements a comprehensive computer-training plan for all computer users in the office, covering both routine maintenance and application program use. Conducts on-the-job training for computer users. Provides support to HQ missions and ADB consultants when required. Produces user-oriented training handouts, manuals and instructions. Organizes a library of books, magazines, and software on computers.

Systems Administration and Maintenance

Performs as a local administrator of IRM computer network systems, Lotus Notes, etc.

Hardware Maintenance and Inventory

Develops, implements and supervises a routine periodic maintenance plan for all computer hardware and accessories, including inspection, operator training and troubleshooting. Arranges for repairs of computer hardware as required, including local servicing and/or importation of spare parts. Assists staff to carry out regular backups of their computers.

Support to Library

Assists in maintenance of the IRM website and in dealing with HQ library in accessing information electronically.
Telecommunications Support

Provides support to telecommunications area to ensure that options offered by current PABX are maximized, that effective liaison takes place with HQ on effective communication, and that staff are well trained in use of various communication facilities.

4. CORE COMPETENCIES:

Technical Knowledge and Skills

- Able to perform all aspects of the job without help
- Recognizes and corrects things that are wrong
- Able to answer all routine queries and questions

Client Orientation

- Sees colleagues and other departments as clients as well as external contacts
- Always speaks and acts with respect towards clients
- Makes changes to help clients when their needs change

Achieving Results

- Manages time to ensure work is completed to deadlines and targets
- Prioritizes to ensure important deadlines are met
- Find ways around obstacles to getting work done

Working Together

- Regularly assists others in their work
- Has supportive and cooperative relationships with others in the team
- Compliments the work of other team members

Learning and Knowledge Sharing

- Learns new things and keeps knowledge and skills up to date
- Volunteers for training and development
- Explains new methods of work to colleagues and voluntarily shares useful information

5. KEY RELATIONSHIPS

a. Supervisor

Country Director through the Administrative Officer
Work planning, performance feedback, results assessment, and personal development

b. Internal Clients

Coordinates and supports IRM's automation initiatives/ needs; prepares training materials and provides IT training to staff; supports telecommunications area; develops, implements and supervises a routine periodic maintenance plan for all computer hardware and accessories.

c. External Clients

Provides technical support to HQ missions and consultants; coordinates with service providers/suppliers .

6. EDUCATION REQUIREMENTS:

Bachelor¢s degree in Information Technology (IT); master¢s degree an advantage.

7. RELEVANT EXPERIENCE AND OTHER REQUIREMENTS:

Suitability to undertake the responsibilities mentioned above at the required level.

At least five years of IT work experience including technical support and administration in following areas:
(a) Required: Windows NT/Windows 2003 server technical support; Windows XP user support; Local area networking; good
command of English
(b) Important: Notes Mail technical support; Notes Domino technical support; Internet usage, web-site development, web-server
technical support, anti-virus solutions.
(c) Useful: Wide area network support for inter-networking, PBX and video conferencing; experience of coordination, supervision
and training of computer users of a mid-sized automated office environment.
Familiarity with local languages and institutions.

8. IMPORTANT INSTRUCTIONS:

The Asian Development Bank¢s vision is a region free of poverty. Established in 1966 and headquartered in Manila, Philippines, ADB's multicultural staff come from over 50 member countries. The advertised position is a local staff position with a local remuneration package. It is open only to persons who are nationals and residents of Indonesia. The position is for a three-year fixed term appointment. ADB offers a highly competitive salary and benefits package applicable to local staff. While the position advertised is for the Indonesia Resident Mission (IRM), ADB staff must be prepared to serve in any location outside the Resident Mission at the discretion of Management.

Interested applicants should quote Ref. No. EXT-AS-07-005- IRM and job title and submit their curriculum vitae not later than 12 August 2007 to:

Country Director
ASIAN DEVELOPMENT BANK - INDONESIA RESIDENT MISSION (IRM)
Gedung BRI II, 7th Floor
JI, Jend Sudirman Kav. 44-46
Jakarta 10210, Indonesia
P.O. Box 99, JKPSA, Jakarta 10350A, Indonesia
Fax: +62 21 251-2749
E-mail: adbirm@adb.org

An electronic application form is available at www.adb.org/ Employment/ appform.asp.
Gender and cultural diversity is a core recruitment value and women are actively encouraged to apply.
Applications from qualified ADB staff will be considered before external applications.
Applications lacking the job reference number and job title or using the wrong e-mail address will not be considered.